If you are having trouble logging into PSN on your PS3 due to the DNS error then use this guide to fix it and solve your problem permanently. Also, if you get disconnected from PSN quite often and get the DNS Error 80710102 you should read this tutorial.
I was trying to connect to EA while playing the Need for Speed Hot Pursuit on my new PS3 yesterday. It worked fine the first time but after that I kept getting the DNS Error repeatedly.
I tried rebooting both my PS3 and the modem/router a couple of times to no avail. Here’s what finally did work for me.
How to Fix PS3 DNS Error:
You should change the DNS address on your PlayStation(not your modem) to some other value. This is what someone suggested on the PlayStation community website. So I tried the addresses from Opendns and it worked just fine for me.
How to Change DNS settings:
You need to configure your Internet Connection(Wired or Wireless) once again.
- Go to Settings > Network Settings > Internet Connection Settings
- Select Yes, then Custom
- Choose your connection method – Wired or Wireless
- If you’re Wired, select Auto-Detect for the Ethernet Operation Mode
- If you’re Wireless, select the security type that your router is using and enter your Wireless Password
- IP Address Settings – Automatic and then Do Not Set (DHCP host name)
Now set DNS Settings to Manual and enter the numbers below
- Primary DNS 18.104.22.168
- Secondary DNS 22.214.171.124
Set the rest of the settings as follows:
- MTU – Automatic
- Proxy Server – Do Not Use
- UPnP – Enable
Then press X to save the settings, and then X again to test the connection. The ‘Internet Connection’ should now pass, and hopefully there will be no more DNS errors!
If you have any other PlayStation related questions feel free to ask us via comments.