RIM Apologizes, Hands Out Free Apps to BlackBerry Users

RIM Apologizes, Hands Out Free Apps to BlackBerry Users

If you happen to be one of those unlucky users who experienced the unfortunate BlackBerry Messenger outage that took place last week, then you’re in for some free gifts. Well, technically it’s only free apps that you’ll be getting, but that’s still something. The BBM service outage turned out to be pretty nasty, affecting almost all parts of the world, for up to three days in some.

RIM, commented that this whole mess had something to do with a core-switch that did not work and a failed back-up. Now, none of the Blackberry users want to hear all this do they? They just want their texts to be delivered to all their friends in the network. Finally, almost after a week, all the services are back to normal and RIM has sent their apologies to everyone who’s using it’s services. RIM Co-CEO Mike Lazaridis said in an official statement;

Our global network supports the communications needs of more than 70 million customers. We truly appreciate and value our relationship with our customers. We’ve worked hard to earn their trust over the past 12 years, and we’re committed to providing the high standard of reliability they expect, today and in the future. We are grateful to our loyal BlackBerry customers for their patience.We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again.

In addition to the apology, RIM has also promised to give Blackberry apps worth $100 to every Blackberry Customer who faced the outage. That’ lovely isn’t it? But, do Blackberry users normally have or use any apps other than BBM? I’m not so sure, maybe they do. Anyways, here’s the list of the apps that you’ll be getting:

  •  SIMS 3
  • Bejeweled
  • N.O.V.A.
  • Texas Hold’em Poker 2
  • Bubble Bash 2
  • Photo Editor Ultimate
  • DriveSafe.ly Pro
  • iSpeech Translator Pro
  • Drive Safe.ly Enterprise
  • Nobex Radio™ Premium
  • Shazam Encore
  • Vlingo Plus: Virtual Assistant

Also, Enterprise customers of RIM, will be provided with one month of free technical support. Well, that’s it. So, RIM is really sorry that you couldn’t reply/send texts during the outage.

Article by Droidsid

Droidsid has written 376 articles.

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{ 2 comments… add one }

  • Ashish

    October 18, 2011, 10:44 pm

    And how are we exactly supposed to avail these apps for free? i tried downloading them on my bold3 but it still requires me to pay money

  • Droidsid

    October 18, 2011, 10:52 pm

    Have you received an e-mail from Blackberry yet? If you haven’t, then you will soon enough and then you’ll get the free apps. BTW are you subscribed to BB services and did you experience the outage?

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